Spinjo General Terms of Use

1. Our Service

Spinjo offers several thousand casino games, including slots, jackpot, bonus-buy and Megaways titles, instant-win and crash games, and a live casino with roulette, blackjack, baccarat and game shows. Games come from studios such as Evolution, Pragmatic Play, Play’n GO and BGaming.

2. Who Can Open an Account

As a rule, you must be 18 or older to register. You must also have reached the legal age for gambling in your country.

3. Registering

• You sign up with an e-mail address and a password.
• You choose your country and account currency during sign-up.
• As a rule, the details you enter should be correct, as incorrect data can hold up later checks and payouts.
• You keep your login details private and are responsible for activity under them.
• You update your profile whenever your details change.

4. Verification

We verify your identity before or at your first withdrawal. We typically request documents confirming your identity, your address and the payment method you use.

5. Deposits

• The minimum deposit for card, e-wallet and bank methods is €20.
• Accepted methods are Visa, Mastercard, MiFinity, Skrill, Neteller, bank transfer and crypto: Bitcoin, USDT, Ethereum, Litecoin, Dogecoin and Bitcoin Cash.
• We charge no fee on a deposit.

6. Withdrawals

• The minimum withdrawal for e-wallets and crypto is €20.
• We charge no fee on a withdrawal.
• Payouts usually go to the method or account you used to deposit.
• As a rule, payments to or from third parties are not accepted.
• Crypto is our fastest payout route.
• E-wallets typically pay out faster than cards and bank transfer.
• As a rule, an intermediary bank can add its own charge to a bank payout; that charge is not ours.

7. Bonus Rules

Our welcome package is deposit-based and spans four deposits, each from €20. Every bonus carries a 40x wagering requirement, and so do free-spin winnings. Each bonus is valid for 3 days, and while a bonus is active, the maximum bet is €5. The first-deposit bonus is usually credited without a code. Slots typically count 100% towards wagering and table games 5%. The bonus option is, as a rule, switched on by default at deposit, so switch it off before you pay if you prefer to play without a bonus. The weekly reloads follow the same 40x and 3-day rules. The individual terms of an offer apply alongside these general rules.

8. Loyalty and VIP

You earn one loyalty point for every €20 of real-money slot bets. Cashback depends on your loyalty or VIP level. Membership of our VIP Club is by invitation only.

9. Account Security

Data and payments between your device and Spinjo are protected by SSL encryption. Two-factor authentication can typically be switched on for an extra check at sign-in, and we recommend using it. Tell our support team straight away if you think someone else has accessed your account.

10. Fair Use of the Service

You agree to use Spinjo for personal entertainment only and not to misuse our games, bonuses or payment systems.

11. Responsible Play

You can set deposit limits and choose self-exclusion. We encourage you to use these tools whenever play stops feeling like entertainment.

12. Support and Complaints

Our team answers through 24/7 live chat and by e-mail. If you disagree with a decision, describe the issue to us with the relevant dates and amounts, and we will review it.

13. Changes to These Terms

We may update these terms. The version in force is always the one published with the latest date at the top. If you keep using your account after a change, you accept the updated terms.